Field Operation Solutions
Servvis Project — Whether you have a brand new TV that needs mounting, an old refrigerator that needs repair, or a washing machine that does not work, in today’s fast-moving world it should be easy to get it fixed so you can get on with your life.
Servvis startup was facilitating the management process of exactly this process of teams in the field.
Deliverables for the project:
UX/UI Designer · Prototyping · Creating User Flow · Problem Solving · Design Thinking · Wireframing · Design System · Commitment to Agile principles
Problem
It was necessary to manage the work plans of the field teams, which acted in pairs, and to be informed immediately and to carry out their work efficiently.
Solutions
In this sense, an experience where field teams can see their work and what they need can be understood instantly with an app was designed.
A web portal interface was also made, which can coordinate the field teams by seeing the demands instantly.
The Result
I was proud to carry out these works on a global scale.
To increase people's use of technology in complicated areas and to make their lives easier in any area of the world. It is very satisfying to reflect on the interface with my 15 years of experience.
